Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your delivery in real time.

Tracking information is typically activated within 1–2 business days of your order being shipped.

If you have not received your tracking email, we recommend checking your spam or junk folder before reaching out to us.

For any questions regarding your order status, please contact us at support@tryvence.com and include your order number.

We aim to respond within 24 hours on business days.