Orders are processed within 1–2 business days. Delivery typically takes 5–8 business days after processing. You will receive a tracking number by email as soon as your order is on its way.

Yes. Every order comes with a tracking number sent directly to your email. You can monitor your delivery at any time through our Order Tracking Page.

All orders are primarily processed and dispatched from our warehouse in the United States. In rare cases where an item is temporarily out of stock at our US warehouse, orders may be dispatched directly from one of our manufacturing partners located in the United States, China, or Poland. Regardless of origin, all orders are tracked and handled to the same standard.

If your order has not arrived within the estimated timeframe, contact us at support@tryvence.com with your order number. We will investigate with the carrier and resolve the issue for you promptly.

Free shipping is available on all orders with no minimum purchase and no hidden fees. The price you see at checkout is the price you pay.